1.1 Your booking is not confirmed until you receive a booking confirmation letter or email from us.
1.2 By placing an order with us, either verbally or via e-mail, regardless of whether a booking form has been returned or deposit paid, it is deemed that the customer has read, understood, fully agreed to and is bound by all our terms and conditions of hire.
1.3 In the event that Photo-Fever is not ready to commence at the agreed time due to our fault, then we will still operate the agreed hire period by extending the finishing time of the hire (venue permitting). In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of Photo-Fever, then the hire will still end as per the agreed time on booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or venue, the hire will still end as per the agreed time on booking form.
1.4 Photo-Fever cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to refunding all of monies paid.
Prices, Deposit & Balance Payments
2.1 All hires are subject to a deposit of at least £50 (Deposit is non-refundable).
2.2 The remaining balance to be paid in full and cleared 28 days prior to the event start date (unless previously agreed by Photo-Fever). If the operator uses the equipment for a time period in excess of the service period agreed, the coverage in rental time will be billed to the operator and must be paid before additional hours are provided.
2.3 Advertised prices are subject to change without prior notification.
2.4 Photo-Fever reserves the right to charge interest on all overdue accounts at 2% above its banker’s current interest rate
3.1 Any cancelled order is subject to the following cancellation charges:
Prior to 28 days of the event the £50 deposit is non refundable
Within 4 weeks prior to event 75% of order value
Within 2 weeks prior to event 100% of order value
4.1 Photo-Fever reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.
4.2 Photo-Fever cannot guarantee the quality of all images/videos taken during your event. We will do our up-most to produce first class images/videos. However, we cannot be held responsible for image/video quality due to outside interference such as other guests voices or changes to lighting conditions.
4.3 It is not recommended to record video messages while Green Screen technology is in use, any image quality on playback during this time may be adversely affected.
4.4 All sizes quoted are approximate.
4.5 All goods remain the property of the company at all times.
4.6 The company reserve the right to amend or alter any product specifications without prior notice.
Site Location, Facilities & Conduct
5.1 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once set up. Please ensure there is sufficient space at your venue to set up any of our equipment.
5.2 Please ensure that you have obtained permission at your venue to use any of our equipment.
5.3 Please inform us of any circumstances that would make setting up any equipment more demanding, including going upstairs, long distances from unloading area to venue etc. We allocate a set period of time for setting up our equipment at your venue which is included within your price, but if there are any complications that are not made known to us beforehand then unfortunately this will come out of the run time.
5.4 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.
5.5 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to the company.
5.6 Photo-Fever reserves the right to refuse guests admission into the photo booth if our staff feels they are too unruly.
Liability & Insurance
6.1 The client agrees to cover the company for any damage or theft of the company’s equipment whilst on hire.
6.2 The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.
Nut allergies on candy cart
7.1 Photo-Fever are fully aware of the serious risk to people who are allergic to nuts. It is with regret that due to cross contamination within the sweet factories that we are unable to guarantee that the products supplied have not come into contact with nuts or nut deriatives.
7.2 Any sweets provided by Photo-Fever that we know contains nuts will be clearly labelled and stored away from other products. All of our sweets are handled with hygiene gloves which will be changed if handling any sweets containing nuts.
If you have any questions or require specific information about a certain product then please let us know and we will do our best to help.
8.1 Photo-Fever do not provide staff to operate the money grabber and therefore the equipment is not covered by Photo-Fever’s insurance policy and the client is responsible for suitable insurance cover.
8.2 Photo-Fever does not accept any liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment,
8.3 The client agrees to indemnify Photo-Fever for any damage or theft of the company’s equipment whilst on hire.
8.4 The client is responsible for the health and safety of all customers using the money grabber machine whilst it is in use.
All other terms and conditions
9.1 Photo-Fever may use any of the photographs from your event for suitable means; this includes but is not limited to advertising and promotional material either in print or on the internet. Attending your event would mean you agree and permission has been granted to do so by yourselves and your guests.
9.2 Photo-Fever booth attendants will endeavor to complete your guest book (if applicable) as much as possible. We can not guarantee that copies of all photos will be placed in the book. Reprints of missing pictures that you wish to add at a later date are available to purchase from your gallery on our website.
9.3 We will only give the secure access code to your gallery to the person who booked with Photo-Fever, or a nominated other with prior written consent. It is your responsibility to circulate this code among your guests if you wish for them to view your pictures.
9.4 By hiring a photo booth from Photo-Fever means you agree to all of our Terms and Conditions.
Please contact us if you are unclear on any of our terms and conditions before you book a booth for your event. We are only too happy to answer any questions you may have.